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Human Resource Management in Service Work (Management, Work and Organisations) ePub download

by Marek Korczynski

  • Author: Marek Korczynski
  • ISBN: 0333774418
  • ISBN13: 978-0333774410
  • ePub: 1929 kb | FB2: 1668 kb
  • Language: English
  • Category: Management & Leadership
  • Publisher: Palgrave; 2001 edition (November 21, 2001)
  • Pages: 252
  • Rating: 4.4/5
  • Votes: 304
  • Format: lit lrf txt docx
Human Resource Management in Service Work (Management, Work and Organisations) ePub download

On Jan 1, 2002, Marek Korczynski and others published Human Resource Management in Service Work.

Second, scholars who have sought to underline the tensions and contradictions engendered by the organization and management of interactive front-line work ( Korczynski 2002Korczynski, 2009) have not fully considered how front-line employees collectively attempt to negotiate these contradictions during their "practical work" ( Llewellyn and Hindmarsh, 2013: 1402), . when they are actually working on the goods and services. customers request, and thereby fulfilling their roles as service providers.

Human resource management. Within this context, we analyze the role of territorial organizations networks in implementing new management models and. studies often center on the performance control process, which is made up of managers monitoring the actions of workers, attributing a level of responsibility to each worker for the performance output of the relevant work unit, and adjusting pay and bonuses accordingly.

Human resource management (HRM or HR) is the strategic approach to the effective management of people in a company or organization such that they help their business gain a competitive advantage

Human resource management (HRM or HR) is the strategic approach to the effective management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer's strategic objectives. Human resource management is primarily concerned with the management of people within organizations, focusing on policies and systems.

Management, Work and Organisations. This book fills a gap in the market for a long overdue book on HRM in the service sector

Management, Work and Organisations. By (author) Marek Korczynski. This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks. Format Paperback 237 pages.

Pages: 249. Series: Management, Work and Organisations. MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.

Start by marking Human Resource Management in Service Work as Want to Read . by. Marek Korczynski.

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Strategy and Human Resource Management (Management, Work and Organisations). Nevertheless, this book is clearly an important in the debate around what HRM was. Was it just personnel management with pretentions, or something more? And if something more, was it about achieving higher levels of employee commitment and engagement, or about ruthlessly recruiting, exploiting and culling human resources to achieve a business's strategic aims? Professor Legge comes across as rather old school in some ways - but that may be the perspective of 20 years' hindsight.

An assessment of conflict management in an organization (a case study hartland construction company, auchi). Assessment of earnings management and corporate governance practices in nigeria. Causes of workers resistance to change in an organization (a case study of some selected banks in edo north).

The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of. .Management, Work and Organisations.

The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks. This text aims to fill a gap in the market for a book on HRM in the service sector. The focus on human resource management is important to an understanding of the service economy and is becoming an important but neglected area in terms of textbooks.

Utilising existing human resource management (HRM) theory and practice, it.Описание: HRM is a core element of public service organizations, whose employees are often their most valuable resource.

Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.

This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.