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Now That's Service That Sells!: The Art Of Managing The Sizzle ePub download

by T. J. Schier

  • Author: T. J. Schier
  • ISBN: 1879239442
  • ISBN13: 978-1879239449
  • ePub: 1124 kb | FB2: 1217 kb
  • Language: English
  • Category: Industries
  • Publisher: Red Book Solutions; Second edition (October 30, 2004)
  • Pages: 184
  • Rating: 4.4/5
  • Votes: 368
  • Format: mobi txt azw lit
Now That's Service That Sells!: The Art Of Managing The Sizzle ePub download

The key to that serve us is customization. Nail sizzle points and wow every guest.

The key to that serve us is customization. giving individual guests specialized service by being flexible, creative and intuitive. Embrace the steps you can follow to make the magic come alive. Dramatically increase check averages, sales and profitability.

I have used the Service That Sells books and materials for a decade and every time these tools are used, a great improvement is made in both service and sales in my business. This was always in addition to the already excellent training from the corporation I worked for at the time. Simple, Direct, Clear distinctions and actions that sell more while making guests feel great about their dining experience.

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Now That's Service That Sells! : The Art of Managing the Sizzle. Select Format: Paperback. ISBN13: 9781879239449.

Mr The book has a number of Wheelerpoints in it. .The sizzle has sold more steaks than the cow ever has, although the cow is, of course, mighty important.

The book has a number of Wheelerpoints in it, and the egg episode dramatizes Wheelerpoint No. 4, which is Don’t Ask If-Ask Which! The essence of Wheelerpoint No. 4 is that the customer should always be given a choice between something and something, not a choice between something and nothing.

I thought, ‘Wow, she called me out on this,’ says Ms. Collings, a marketing manager for First United Bank, a Durant, Okla. financial-services company. As more millennials move into management jobs, many are finding they lack basic training in such supervisory skills as delivering feedback and delegating work.

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Picking up where Service That Sells! left off, this book is a must-have for full-service restaurant managers. This restaurant management book begins where Pencom International’s best-selling Service That Sells! book ended. A joint effort between Pencom International and author T.J. Schier, this book is targeted to operators competing in today’s challenging economic times. Created as a second “chapter” to Service That Sells!, this book addresses marketplace challenges that have occurred in the industry over the last decade. As guests become more savvy — and competition more fierce — Now That’s Service That Sells! leads hotel and restaurant managers of all types of operations to action-oriented concepts of better ways of “serve-us” (instead of just delivering traditional, generic service). With solid steps to impact service at every turn — which dramatically increases sales — this book shows you how to: 1. Personalize the guest experience and eliminate cookie-cutter service 2. Nail “sizzle points” and wow every guest 3. Embrace the steps you can follow to make the magic come alive 4. Dramatically increase check averages, sales and profitability …and truly set your operation apart! Now That's Service That Sells! The Art of Managing the Sizzle. (book, 184 pgs) Search Amazon.com for PENCOM PRESS to see our other products and titles.
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